Utonomy B.V. · Version 1.2 · April 2026
1. Who we are
Welcome to Upod! Upod is offered by Utonomy B.V. (“Utonomy”), registered at Lange Viestraat 2b, 3511 BK Utrecht, the Netherlands, Chamber of Commerce number 98255207. We build a service that allows you to store, manage, and share your own data in a way that is secure, organised, and entirely yours.
2. What these terms regulate
These General Terms and Conditions apply to everyone who creates an Upod account and uses the service. They explain what you can expect from us, what we can expect from you, and how you determine which data is stored and who may access it.
3. The basis of Upod: you decide everything
3.1 You choose which data is stored
When you start using Upod, we help you get started by asking you a few simple questions. You decide which data you enter and want to keep. In short: all the data you add to your data store is there because you want it to be.
3.2 You determine who gets access
Other parties only get access to your data if you explicitly give permission. If you say “no,” nothing happens. If you say “yes,” you know exactly what for. Access is always your choice and your control.
3.3 You can withdraw permission at any time
Any permission you have granted can be withdrawn at any time via the Upod app. After withdrawal, the relevant party’s access stops immediately. Withdrawal of permission is not retroactive: it does not affect processing that already took place while your permission was valid.
4. Where your data is stored
Upod uses a personal data store (“pod”). That is your digital vault.
4.1 Personal data store of SNDK
By default, we create a personal data store for you at Stichting Nederlandse Datakluis (SNDK). SNDK manages and hosts this vault and cannot use your data itself.
4.2 Linking your own data store
If you already have a personal data store (technically: a Solid pod), you can link it to Upod as soon as this option becomes available. Upod will then work with it just as it does with an SNDK vault. In all cases: your data store is yours, not ours.
5. What we do
We help you with:
- creating or linking your data store,
- filling in information when you start using Upod,
- managing your data in an organised way,
- setting and withdrawing permissions,
- sharing data with parties you choose,
- creating fully anonymous statistics and insights. These insights never contain information that can be traced back to you.
5.1 We act as your representative towards connected parties
By using Upod, you instruct Utonomy to establish and enforce, on your behalf, the contractual conditions under which connected parties may view and process your data. We do this in a data processing agreement that we conclude with those parties on your behalf.
That data processing agreement contains the same safeguards as set out in these terms and our privacy statement: another party may only process your data for the purpose for which you have given permission, and for nothing else.
5.2 You have a direct right against connected parties
The agreements we make on your behalf also apply directly between you and the connected party (third-party beneficiary clause). This means you can hold that party directly accountable if they do not comply with the agreements. Utonomy can also enforce this right on your behalf.
6. What you do
We ask you to:
- handle Upod carefully,
- keep your account information private,
- do nothing that could damage the service,
- let us know if something is not right.
7. Security
We secure Upod with modern techniques such as encryption and strict access controls. 100% security does not exist, but we do everything reasonably possible to protect your data.
8. Availability
We strive for high availability, but maintenance is sometimes necessary. If this affects your use of Upod, we will let you know when possible.
9. Liability
Upod is free for you. If something goes wrong, these clear agreements apply:
- We are only liable for direct damage caused by our mistake.
- We are not liable for indirect damage, consequential damage, or data loss.
- Our liability is limited to what the law requires of us — no more than that.
10. Changes to the service
We continuously improve Upod. Sometimes we add features or remove something. If that is important for you, we will let you know.
11. Changes to these terms
If we adjust these terms, we will let you know. If you disagree with a change, you can always delete your account.
12. Terminating your account
You can stop using Upod at any time. If you delete your account:
- your data will be removed from Upod,
- your data store at SNDK will be deleted (if you use it),
- or your link to your own data store will be removed.
Inactivity and automatic deletion
If you have not used Upod for 12 months, we will send you a message asking whether you want to keep or delete your account. If you do not respond within 30 days of that message, we will automatically delete your account — including your personal data store at SNDK or the link to your own data store. You will receive the message at the email address linked to your account, and we will send you a reminder as the deadline approaches.
13. Applicable law
Dutch law applies to these terms. Disputes are handled by the court in Amsterdam.